Syntrode Technology Services, LLCRemote Service Desk
Your Very Own IT Department – Without The Cost!
Our Service Desk provides your business with a single point-of-contact for all of your IT-related issues. Our service desk is staffed by highly trained customer care specialists. This means the very first person you talk to will likely be able to resolve your issue.
Service Desk Features:
- 24×7 support, 365 days a year support for your entire team
- A dedicated, toll-free, support phone number for instant IT needs
- No time to call? Support is offered via email for NO extra charge!
- Help is provided by industry experts who have numerous years of practice in their field
- You pay fixed monthly rate, regardless of ticket volume. Always know what you’re paying
- Proactive repairs when bundled with our Managed Services. Get problems resolved before you’re aware of them!
- St. Louis, MO based technicians. No more struggling to understand the other end of the call!
Every supported computer in your environment is equipped with our custom remote support software. This enables us to provide you with the fastest support on any computer you own. You give us a call, and we’ll be working on the issue right in front of your eyes in minutes.
Our support team consists of experts who are well versed in every aspect of an IT environment.
Including…
- Active Directory
- PC technology
- Server Technology
- Computer Backups and Disaster Recovery
- Server Backups and Recovery
- Security and Networking
- Anything Else a Local IT Department Would Normally Handle!
When Remote Support Just Isn’t Enough
When you have troubles that can’t be resolved remotely, we’ll send out your very own expert to straighten things up for you. We’re always just a phone call, a text, or email away!